Shipping policy

Shipping Policy

Thank you for shopping with us! We strive to provide a reliable and convenient shipping experience for all our customers.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email with tracking information, where available.

Shipping & Delivery Times

Estimated delivery times vary depending on your location:

  • United States: 7–15 business days

  • United Kingdom: 7–18 business days

  • Europe: 7–18 business days

  • Canada: 8–20 business days

  • Australia: 8–20 business days

  • Other International Destinations: 10–25 business days

Delivery estimates exclude processing time and may vary due to customs clearance, weather conditions, or carrier delays.

Shipping Rates

Shipping fees are calculated at checkout based on your delivery address, selected shipping method, and order total.

Any available free shipping promotions will be automatically applied to eligible orders.

International Shipping

We ship to supported international destinations. Customs duties, import taxes, and additional charges may apply depending on the destination country.

Unless otherwise specified at checkout, customers are responsible for applicable import duties and taxes.

Order Tracking

When your order is dispatched, tracking details will be sent to your email address if tracking is available.

Please allow 24–72 hours for tracking information to update after shipment.

Incorrect Shipping Address

Please ensure that your shipping address is accurate and complete before placing an order.

If you need to correct your address, contact us as soon as possible. We cannot guarantee address changes after an order has been shipped.

Lost or Damaged Packages

If your package is lost, damaged, or arrives with missing items, please contact our customer support team with your order number and relevant details.

We will investigate the issue and offer an appropriate resolution, including a replacement or refund where applicable.

Shipping Delays

Unexpected delays may occur due to customs inspections, public holidays, severe weather, transportation disruptions, or high shipping volumes.

If your delivery is significantly delayed, please contact us for assistance.

Contact Us

If you have any questions about shipping, delivery, or tracking your order, please contact our customer support team through the Contact Us page on our website.

Thank you for choosing our store!